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Online Payments FAQ

All you need to know about online payments

What are my payment options?

Our online payment options include:

• Credit card: Visa or MasterCard

• Debit card: Visa or MasterCard

• Electronic funds transfer (EFT) via PayU EFT Pro

We will debit the total value of your online order against the payment card tendered during the checkout process. Payment will be effected on confirmation of your order and prior to delivery.

How does PayU EFT Pro work?

PayU EFT Pro is an instant electronic funds transfer (EFT) payment service that allows you to pay online directly using your existing internet banking facility. Transfers are secure and payments are instant. EFTs can be made using the following banks: ABSA, Nedbank, Capitec, FNB and Standard Bank. (Investec coming soon)

PayU EFT Pro is perfect for shoppers who don't have a credit card to shop online with, because this payment solution allows you to pay for goods by electronically transferring funds using internet banking.

Is my credit card data secure?

Clicks online payments are 100% safe. Payments are managed through our secure payments provider PayU, who use the necessary physical, electronic and administrative safeguards to ensure all online transactions are safe and secure.

Can I redeem my Discovery Vitality Miles at checkout?

Not currently, but watch this space as this will be possible in the near future.

Will my Discovery Vitality CashBack on HealthyCare items apply at checkout?

Yes, exactly as if in-store, the cashback will apply on online checkout.

Can I redeem my Clicks ClubCard Points at checkout?

Not currently, but watch this space as this feature will be available in future.

Will I earn Clicks ClubCard Points for online purchases?

Yes, exactly the same purchasing principles apply as if in-store, and points will be earned on online checkout.

Are all products displayed on the website available for sale online? 

All products displayed on our website are subject to availability and will be delivered only within South Africa. All prices are South African rands (ZAR) and are valid and effective only within South Africa.

All you need to know about online payments

What are my payment options?

Our online payment options include:

• Credit card: Visa or MasterCard

• Debit card: Visa or MasterCard

• Electronic funds transfer (EFT) via PayU EFT Pro

We will debit the total value of your online order against the payment card tendered during the checkout process. Payment will be effected on confirmation of your order and prior to delivery.

How does PayU EFT Pro work?

PayU EFT Pro is an instant electronic funds transfer (EFT) payment service that allows you to pay online directly using your existing internet banking facility. Transfers are secure and payments are instant. EFTs can be made using the following banks: ABSA, Nedbank, Capitec, FNB and Standard Bank. (Investec coming soon)

PayU EFT Pro is perfect for shoppers who don't have a credit card to shop online with, because this payment solution allows you to pay for goods by electronically transferring funds using internet banking.

Is my credit card data secure?

Clicks online payments are 100% safe. Payments are managed through our secure payments provider PayU, who use the necessary physical, electronic and administrative safeguards to ensure all online transactions are safe and secure.

Can I redeem my Discovery Vitality Miles at checkout?

Not currently, but watch this space as this will be possible in the near future.

Will my Discovery Vitality CashBack on HealthyCare items apply at checkout?

Yes, exactly as if in-store, the cashback will apply on online checkout.

Can I redeem my Clicks ClubCard Points at checkout?

Not currently, but watch this space as this feature will be available in future.

Will I earn Clicks ClubCard Points for online purchases?

Yes, exactly the same purchasing principles apply as if in-store, and points will be earned on online checkout.

Are all products displayed on the website available for sale online? 

All products displayed on our website are subject to availability and will be delivered only within South Africa. All prices are South African rands (ZAR) and are valid and effective only within South Africa.