.
Set delivery address
Change
Set delivery address
Change

COVID-19 Vaccination FAQ's

Second booster dose interval

Second booster dose interval

Individuals who have received one booster dose following primary vaccination with COVID-19 vaccine Janssen, will be eligible to receive an additional booster dose 90 days after the first booster dose.

Can I get my COVID vaccine at the same time as another vaccine (Co-administration)?

Can I get my COVID vaccine at the same time as another vaccine (Co-administration)?

COVID-19 vaccines may be co-administered with other vaccines. This may be at the same visit, or at another visit without regard to timing.

It is recommended that the COVID-19 vaccine be administered to the left arm and the additional vaccine be administered to the right arm, noting the arm of administration on the vaccination record, where possible.

Ref: Department of Health

Changes to dosing intervals for Cominarty® Pfizer vaccine

Changes to dosing intervals for Cominarty® Pfizer vaccine

The interval between the first and second doses of the Pfizer vaccine has been reduced from 42 days to 21 days. Furthermore, individuals will be eligible to receive a booster dose 90 days (three months) after receiving the second dose of the vaccine (reduced from 180 days).

Ref: Department of Health

What if I’m immunocompromised, does the timing of the third shot differ?

What if I’m immunocompromised, does the timing of the third shot differ?

Persons who are immunocompromised should receive an additional Pfizer or Johnson and Johnson vaccine dose at least 28 days after receiving their last dose. Persons who are immunocompromised should be referred by their doctor for a booster dose

Presently, persons are considered immunocompromised if they have

  • - Haematological or immune malignancy
  • - Moderate to Severe Primary immunodeficiency disorder
  • - HIV infection with CD4 count < 200 cells/µL within the last 6 months
  • - Asplenia
  • - Individuals receiving the following treatments:
  • - High dose steroids or systemic biologics (e.g. for autoimmune conditions)
  • - Long term renal dialysis
  • - Transplant recipients (Solid organ or bone marrow)

The additional vaccine dose should be of the same vaccine type as the initial dose (or doses).

Reference: NICD

Will a booster help against omicron?

Will a booster help against omicron?

Yes. There is good evidence that booster vaccination increases antibody levels to the spike protein of the SARS-CoV-2 virus and that higher antibody levels offer more protection against variants, including Omicron.

Reference: NICD

Can you mix vaccines?

Can you mix vaccines?

South Africans will be allowed to mix and match the Pfizer and J&J vaccines, depending on availability. It is still recommended that the same vaccine types be used, where available.

Those who have received one dose of the J&J vaccine can get a dose of the Pfizer vaccine after 60 days.

Those who have received two doses of the Pfizer vaccine can get a dose of the J&J vaccine after 90 days.

Ref: Department of Health

Are booster shots safe?

Are booster shots safe?

Side effects of booster vaccines are similar to side effects from a first vaccine. Common side effects include tiredness, body aches, and pains, low-grade fever, pain at the injection site. Persons who have a booster vaccine may experience these common side effects more frequently. These side effects resolve completely within 24-48 hours.

Occasionally, very rare side effects (for example, myocarditis, which may occur at 12.6 cases/million doses of Pfizer vaccine) may occur slightly more frequently after a second (or booster) vaccine. If you have experienced any side effects after your first vaccine, you should report the side effect on the MedSafety app (report here) , and discuss the need for a booster with your health care provider.

Reference: NICD

Why are booster shots recommended?

Why are booster shots recommended?

Booster vaccination increases antibody levels and ‘T-cell responses’ to SARS-CoV-2. Laboratory testing has shown that high antibody levels are more effective at neutralising variants of SARS-CoV-2. Therefore booster vaccines are helpful to improve protection from infection, especially during the fourth wave which is predominantly due to the Omicron variant.

Reference: NICD

Why should I get vaccinated if the vaccine already needs a booster shot to protect me? Are vaccines not effective?

Why should I get vaccinated if the vaccine already needs a booster shot to protect me? Are vaccines not effective?

Vaccines have been shown in controlled trials and in the evaluation of national vaccination programs to reduce severe disease and mortality by up to 95-97%. This lifesaving effect has continued, even as variants have emerged. Taking a vaccine will protect you and your loved ones from a devastating illness and/or death. Recently, vaccines have also been shown to reduce transmission of COVID-19 from one person to another. As early as the first clinical trials, vaccines have been shown to reduce but not prevent mild to moderate illness.

As COVID variants have emerged, laboratory research has shown that protection against COVID-19 is related to antibody levels. Booster vaccination with the JnJ or Pfizer vaccine is a reliable and safe way of increasing antibody levels.

A study published in The BMJ assessed the time elapsed in test subjects after their second injection of the Pfizer vaccine, and their risk of Covid-19 infection. The researchers enrolled 83 057 adults who underwent a Covid-19 PCR test after receiving their two vaccine injections, at least three weeks after the second dose, and with no previous Covid-19 infection.

The study authors recorded the number of positive results after the subjects' second vaccine, at intervals of 30 days, after an initial period of 90 days. The study found that the Pfizer vaccine provided excellent protection during the first couple weeks after vaccination, but observed that in some people protection waned over time. The research found a significantly higher risk of Covid-19 infection after the first period of 90 days after the second vaccine dose.  Additionally, the researchers observed that two injections, taken 21 days apart, provided more protection than only one and that factors related to age influenced immune response to the vaccines.

The study concluded that a third Pfizer dose is warranted to increase protection, especially in immunocompromised and older people.

References: NICD 

                    The BMJ 

When can I receive my booster vaccine?

When can I receive my booster vaccine?

Pfizer vaccine: Those that received their second dose of the Pfizer vaccine can get their third booster dose after 90 days.

Johnson & Johnson vaccine: Those that received their first dose of the J&J vaccine can get their second booster dose after 60 days.

Ref: Department of Health

Who can receive the booster vaccines?

Who can receive the booster vaccines?


Individuals older than 18 years of age who have received one dose of the Janssen® Covid (J&J) vaccine will be eligible to receive a booster dose of the Janssen® vaccine as well as individuals over the age of 18 years who have received two doses of the Pfizer Cominarty® vaccine will be eligible to receive a booster dose of the Cominarty® vaccine.

Vaccination of immuncompromised adults

Vaccination of immuncompromised adults

As from 1st December 2021, these individuals will be eligible to receive an additional dose as part of their primary COVID-19 vaccine schedule to enhance immune protection.

The following individuals are considered to be immunocompromised:
 

Individuals with the following conditions:

  • Haematological or immune malignancy
  • Moderate to Severe Primary immunodeficiency disorder
  • HIV infection with CD4 count < 200 cells/μL within the last 6 months
  • Asplenia
     

Individuals receiving the following treatments:

  • High dose steroids or systemic biologics (e.g. for autoimmune conditions)
  • Long term renal dialysis
  • Transplant recipients (Solid organ or bone marrow)
Which vaccines will immunocompromised individual receive?

Which vaccines will immunocompromised individual receive?

An immunocompromised individual who has received two doses of the Cominarty® (Pfizer) vaccine must receive a third dose of Cominarty® (Pfizer) vaccine, whilst an individual who has received the one dose Covid Vaccine Janssen® (J&J) schedule should receive a second dose of the Janssen® vaccine.

 

It is recommended that the additional dose be given between one and three months after the previous dose with the recommended period being at the discretion of the referring clinician. The advice regarding the recommended interval between the additional and previous doses provided by the clinician on the referral form should be followed by the vaccinator. There is no upper limit with regards

the time interval between the additional and the previous dose.

 

The EVDS will allow additional doses to be recorded as long as at least 28 days have elapsed since the previous dose was administered.

 

Additional doses should only be administered to individuals 18 years and older. (Note: this recommendation does not apply to children and adolescents).

Process for accessing an additional dose for immunocompromised individuals

Process for accessing an additional dose for immunocompromised individuals

 

Additional doses must be prescribed by a doctor or a nurse prescriber.

Immunocompromised individuals can register for an additional vaccination dose on the EVDS Registration Portal by selecting the relevant button on the landing page. The individual should use the same identity number used for EVDS registration, and answer the questions presented. Alternatively, the person can present at a vaccination site where they will be assisted to register.

Upon successful registration, an SMS will be sent to the mobile number on record for the individual on the EVDS.

The individual should present with the completed referral letter or an equivalent letter issued by their medical scheme at a vaccination site. Based on the contents of the referral form, the vaccinator will confirm that the individual meets the criteria to receive an additional dose on the basis of being immunocompromised.

The additional dose will be administered and recorded on the EVDS.

Do children over the age of 12 years require consent to be vaccinated?

Do children over the age of 12 years require consent to be vaccinated?

The Children’s Act 38 of 2005 (as amended by Act 41 of 2007) allows children 12 years and older to consent to medical treatment including vaccination. Any child 12 years and older who understands the risks and benefits of vaccination can consent to be vaccinated. Children who request to be vaccinated do not need to be accompanied by a parent or other adult.

It is however recommended that young adolescents are accompanied by a parent or other adult when they present for vaccination.

Ref: Vaccination circular 12 -17 yrs

Which vaccine will the 12 to 17-year-old recipients receive?

Which vaccine will the 12 to 17-year-old recipients receive?

From 20th October 2021, all children 12 years and older will be eligible to receive one dose of Comirnaty® (Pfizer) vaccine. The single dose of Comirnaty® (Pfizer) vaccine will be provided at public and private National Vaccination Programme sites only.

Ref: Vaccination circular 12 -17 yrs

Is the vaccine safe for the 12 to 17-year-old recipients?

Is the vaccine safe for the 12 to 17-year-old recipients?

Clinical trials of mRNA vaccines in children 12 to 17-year-old recipients have demonstrated a favourable safety profile. Whilst cases of self-limited myocarditis have been described, the risk-benefit assessment for COVID-19 vaccination shows a favourable balance. The vaccine consent form on the EVDS has been updated to indicate this potential complication.

Ref: Vaccination circular 12 -17 yrs

Should the 12 to 17-year-old recipients get vaccinated if they are immunocompromised?

Should the 12 to 17-year-old recipients get vaccinated if they are immunocompromised?

Whilst all children 12 years and older should be encouraged to vaccinate, particular attention should be paid to ensuring that children who have specific conditions that result in them being immunocompromised, and which place them at high risk of severe COVID-19 infection, are vaccinated.

Ref: Vaccination circular 12 -17 yrs

What is the vaccination code the COVID-19 Vaccination Certificate website refers to?

What is the vaccination code the COVID-19 Vaccination Certificate website refers to?

This is the code you were SMSed following your vaccination(s).Only enter one of the codes you received if you received a two-shot vaccine. Please note: the code in question is NOT the batch number(s) on your printed vaccination card. The SMS code would have been sent to shortly after you received your vaccination.

What should I do if I lost the vaccination code I was sent via SMS?

What should I do if I lost the vaccination code I was sent via SMS?

You can phone the COVID-19 helpline on 0800 029 999. An agent will be able to provide you with your vaccination code or resend the SMS with your code.

I did not receive COVID-19 vaccination codes via SMS. Why did this happen?

I did not receive COVID-19 vaccination codes via SMS. Why did this happen?

There are three reasons this could have happened:

1. You may not have received the SMS owing to mobile network issues at the time it was sent.

2. Your mobile number was not entered correctly on the EVDS portal.

3. Your vaccination record may not have been captured on the EVDS when you were vaccinated. Please call the  COVID-19 Public Hotline on 0800 029 999 to confirm your record.

The COVID-19 Vaccination Certificate website asks for an ID or passport number. Are foreign passport numbers, asylum-seeking numbers and refugee numbers accepted?

The COVID-19 Vaccination Certificate website asks for an ID or passport number. Are foreign passport numbers, asylum-seeking numbers and refugee numbers accepted?

Yes as long as it is the same number of the identity document you used when you registered on the Electronic Vaccination Data System portal.

Why does the COVID-19 Vaccination Certificate have an expiry date?

Why does the COVID-19 Vaccination Certificate have an expiry date?

The current vaccination certificate will be replaced with updated versions so that they remain up-to-date with international standards. You'll have to download a new version at a later stage.

Why will there be new versions of the digital COVID-19 Vaccination Certificates?

Why will there be new versions of the digital COVID-19 Vaccination Certificates?

Additional security measures, such as QR codes and cryptographic signatures, will be gradually phased in. Each new version will be more secure than the previous version.

When will the new versions of the digital COVID-19 Vaccination Certificates become available?

When will the new versions of the digital COVID-19 Vaccination Certificates become available?

The next version of the certificate will be ready at the end of October, with the version after that, a digital COVID-19 Vaccine Passport, scheduled to be rolled out at the end of November.

Can I use the COVID-19 Vaccination Certificate to travel internationally?

Can I use the COVID-19 Vaccination Certificate to travel internationally?

Yes. Most countries should accept the certificate, but this depends on the policy of the country you are visiting, which may have additional verification requirements. You will need to present your Vaccination Certificate along with your passport in order to check your RSA ID number against the one that appears on your Vaccination Certificate.

Does the South African COVID-19 Vaccination Certificate adhere to international standards?

Does the South African COVID-19 Vaccination Certificate adhere to international standards?

There is currently no official international standard. The World Health Organisation, however, has published guidelines on the creation and use of such certificates. Essential information to be included in such certificates includes the vaccine brand, date(s) it was administered, the batch number, your ID number and personal particulars.

Myth: Covid-19 vaccines cause someone who’s been vaccinated to ‘shed’ virus.

Myth: Covid-19 vaccines cause someone who’s been vaccinated to ‘shed’ virus.

This is FALSE. Vaccine shedding is a term that describes the release or discharge of any of the vaccine components in or outside of the body. This can only happen when a vaccine contains a weakened version of the virus you are vaccinating against, and none of the vaccines used in South Africa contain weakened SARS-CoV-2, which is the virus that causes Covid-19.

Myth: Receiving a Covid-19 vaccine can cause you to be magnetic.

Myth: Receiving a Covid-19 vaccine can cause you to be magnetic.

This is FALSE. Covid-19 vaccines do not contain any ingredients that can produce an electromagnetic field at the site of your injection, and none of them contain any metals whatsoever.

Myth: The Covid-19 vaccine was developed with or contains controversial substances.

Myth: The Covid-19 vaccine was developed with or contains controversial substances.

This is FALSE. The vaccines contain mRNA and other, normal vaccine ingredients, such as fats (which protect the mRNA), salts, as well as a small amount of sugar. These Covid-19 vaccines were not developed using foetal tissue, and they do not contain any material, such as implants, microchips or tracking devices.

Myth: Covid-19 vaccines will deliver a microchip into my body.

Myth: Covid-19 vaccines will deliver a microchip into my body.

This is FALSE. There are no electronic components in the vaccines. They consist of ingredients that are routinely used in other medicines, and do not contain microchips.

Myth: I don’t need to get vaccinated because I’m young and healthy.

Myth: I don’t need to get vaccinated because I’m young and healthy.

This is FALSE. Overall, young and healthy people are less likely to get sick than older people, or people with other underlying conditions, but that doesn’t mean it can’t happen. And many young, healthy people who have caught the Delta variant around the world have ended up in the ICU with Covid-19.

Even if young, healthy people catch Covid-19 and don’t have any symptoms, they can still suffer from long-haul Covid-19 months after the virus is no longer in their system. And they can unknowingly transmit Covid-19 to people who are more vulnerable to the disease. That’s why it’s important to vaccinate everyone – not just the old and those with underlying conditions.

Myth: I should wait for a more effective vaccine.

Myth: I should wait for a more effective vaccine.

This is FALSE. All Covid-19 vaccines are safe and effective, and it doesn’t matter which one you get, so long as it’s one that has been approved for use in South Africa, and is administered by someone who has been authorised to do so.

The aim is to get everyone in South Africa vaccinated, so it’s important to take the vaccine that is offered to you.

Myth: I only need one dose of the Pfizer vaccine to be protected against Covid-19.

Myth: I only need one dose of the Pfizer vaccine to be protected against Covid-19.

This is FALSE. There is no good reason to go against the dosage instructions of the manufacturers. The J&J vaccine is designed to be given in one dose, but the Pfizer vaccines are designed to be given in two doses. How many doses you need depends on the kind of vaccine you are given, and you should take the recommended number of doses to achieve the best level of immunity and protection.

Myth: If I’m pregnant or breastfeeding, I shouldn’t get vaccinated.

Myth: If I’m pregnant or breastfeeding, I shouldn’t get vaccinated.

This is FALSE. It is safe to get vaccinated during any stage of pregnancy or while breastfeeding. Evidence has also shown that people who have received Covid-19 mRNA vaccines while they’re breastfeeding have antibodies produced by their own bodies after vaccination, in their breastmilk, which could help to protect their babies from Covid-19.

Myth: If you get vaccinated, it could make you infertile.

Myth: If you get vaccinated, it could make you infertile.

This is FALSE. There is absolutely no data that indicates this is true, nor is there even a theoretical reason vaccines could cause infertility. Women volunteers who participated in the vaccine’s clinical trials were able to fall pregnant after vaccination.

Also, pregnant women infected with Covid-19 are at a higher risk of having a miscarriage or going into premature labour – so if you’re considering having a baby, get vaccinated!

Myth: Getting vaccinated can give you erectile dysfunction.

Myth: Getting vaccinated can give you erectile dysfunction.

This is FALSE. The vaccines won’t give you erectile dysfunction, but if you catch Covid-19, it increases your risk of developing erectile dysfunction (by nearly six times). In other words, getting vaccinated will actually protect you from the erectile dysfunction that the virus can cause.

Myth: People with suppressed immune systems shouldn’t get vaccinated.

Myth: People with suppressed immune systems shouldn’t get vaccinated.

This is FALSE. This is another instance where it’s critical for a group of people to get vaccinated. If you have a suppressed immune system as a result of cancer, an auto-immune disease, or HIV/Aids, you should get vaccinated.

Because there is no live virus in the vaccine, it won’t hurt you. And while you might not get as much protection as people with healthy immune systems, you will still have some protection against Covid-19. Your doctor will be able to talk you through any questions you have.

How can I book my vaccination at Clicks?

How can I book my vaccination at Clicks?

Receiving your COVID-19 vaccine is now more convenient than ever at Clicks. Those eligible can book a vaccination appointment via the Clicks booking portal. Those with or without medical aid must be registered on the EVDS portal to get vaccinated.

Step 1

Register on the Electronic Vaccination Data System (EVDS) portal.

Step 2

Visit the Clicks booking portal. Ensure your GPS location is on and search and select  a Clicks vaccination site.

Step 3

Select the most convenient date and time and complete the required details.

Step 4

Arrive at the vaccination site 15 min before you appointment. Bring along your drivers license or passport and your medical aid details, if applicable.

Step 5

Proceed to the vaccination area in store to receive your vaccination. For your safety, you will be monitored for side effects for 15min after your vaccination. Your records will be updated to indicate your vaccination status.

Once I have been vaccinated I can stop all non-medical interventions to prevent COVID-19, like sanitizing my hands or wearing a mask.

Once I have been vaccinated I can stop all non-medical interventions to prevent COVID-19, like sanitizing my hands or wearing a mask.

It is important to understand that while vaccines provide an excellent measure of protection against severe illness for vaccinated individuals, they can still become ill with COVID-19 and can transmit the virus to other people.

It therefore remains crucial for everyone to continue to take personal responsibility in their actions to help prevent the spread of the virus, irrespective of their vaccination status.

Daily temperature screening, wearing masks, social distancing, regular sanitizing of hands and surfaces, and good ventilation, as well as self-isolation and testing, in line with the recommended guidelines will need to remain in place for the foreseeable future.

It’s pointless to get the vaccine because I can still get COVID-19.

It’s pointless to get the vaccine because I can still get COVID-19.

Yes, you can still get COVID-19. However, international studies as well as our local Sisonke Trial have found that the risk of severe illness or death from COVID-19 breakthrough cases (cases after vaccination) is very low. 

I’ve already had COVID-19 so I don’t need to get vaccinated?

I’ve already had COVID-19 so I don’t need to get vaccinated?

The World Health Organization advises that even if you have had COVID-19, you should get vaccinated. This is because the protection that someone gains from having COVID-19 varies from person to person, as well as the fact that it is not yet known how long natural immunity lasts. 

It’s important to note that you should wait a minimum of 30 days after you have recovered from COVID-19 to receive a vaccine.

Should you only get vaccinated if you have comorbidities?

Should you only get vaccinated if you have comorbidities?

Those with co-morbidities are more susceptible to severe COVID-19 infections and therefore are likely to benefit the most from the vaccines. People with comorbidities have been included in many COVID-19 vaccine trials, which showed good protection from COVID-19 vaccines against severe disease.

Ref: NICD

The vaccine will cause myocarditis or pericarditis (heart inflammation) and/or thrombosis (blood clots).

The vaccine will cause myocarditis or pericarditis (heart inflammation) and/or thrombosis (blood clots).

The Pfizer vaccine does carry a very small risk of myocarditis and pericarditis, within a few days of vaccination, particularly following the second dose. Symptoms to watch out for are chest pain, shortness of breath or a pounding/fluttering heart after vaccination.

There have been around 1 000 reports of myocarditis in adolescents and young adults (particularly males) from hundreds of millions of doses administered. Also note that COVID-19 infection itself carries a much higher risk of myocarditis than the vaccine. In almost all cases, myocarditis has been treatable and resolved.

Ref: NICD

Can the vaccine give me COVID-19?

Can the vaccine give me COVID-19?

It is very important to understand that the COVID-19 vaccine does not contain the live virus and it cannot cause you to fall ill with COVID-19.

The vaccine contains only a small part of the SARS-CoV-2 virus, the ‘spike protein gene’. This piece of the gene cannot replicate (grow) on its own, nor can it cause damage to the lungs that an infection with the SARS-CoV-2 virus causes. It is biologically impossible for a vaccine to give a person COVID-19.

Ref: NICD

Does Clicks accept walk-ins?

Does Clicks accept walk-ins?

To better mange queries and waiting times, we request that all walk-in patients make use of the Clicks online booking portal.

Book your vaccination a Clicks vaccination site.

You must be registered on the EVDS portal  to get vaccinated.

If I’ve had COVID-19, how long do I need to wait before I get vaccinated?

If I’ve had COVID-19, how long do I need to wait before I get vaccinated?

If you had a mild infection, you should wait 30 days after recovery (30 days after the 10 days isolation time). If you had a severe infection (requiring oxygen or hospitalization), you should wait 90 days after recovery to have a vaccine.

If you have been in contact with someone infected with COVID-19 and in quarantine, you should not go for a vaccine until quarantine is complete. A negative test at this time could be a false negative and you could still be incubating the virus. This is dangerous both those at the vaccine site and potentially to the person having the vaccine.

 
Can I get infected if I have had the Pfizer vaccine?

How many Clicks vaccination sites are currently live?

Pfizer is a two dose vaccination regime. We have seen infections in the first couple of weeks after the first vaccination. This may be because they have contracted COVID before receiving the vaccine, got infected at the point of vaccination or because the delta strain is so contagious.

The Pfizer vaccine shows 33% protection from getting infected after one dose, but 80% protection against hospitalisation after one dose, and 94% protection against hospitalisation from the Delta strain after two doses. Remember that full immunity from the Pfizer vaccine is only achieved two weeks after the second dose.

How many Clicks vaccination sites are currently live?

How many Clicks vaccination sites are currently live?

Clicks currently has 303 vaccination sites nationwide. We have prioritised setting up sites at stores in areas that have limited access to vaccines.

A list of the current COVID-19 vaccination sites are available at clicks.co.za/covidvaccine

Can you change your vaccination location to a Clicks site once you have received your unique code?

Can you change your vaccination location to a Clicks site once you have received your unique code?

The allocation of vaccination sites is managed by the Department of Health via the Electronic Vaccination Data System (EVDS).

Should you wish to change your vaccination site, please contact the COVID-19 Public Hotline: 0800 029 999 or the WhatsApp Support Line: 0600-123456.

Can I reschedule my appointment if I have missed it?

Can I reschedule my appointment if I have missed it?

If you have missed your appointment and would like to reschedule, please contact the COVID-19 Public Hotline: 0800 029 999 or the WhatsApp Support Line: 0600-123456.

Is there a shortage of vaccine stock?

Is there a shortage of vaccine stock?

During the initial rollout phase, there will be supply constraints from time to time. This will be resolved as more vaccines are brought into the country.

When will I receive the SMS confirming my appointment?

When will I receive the SMS confirming my appointment?

Once you have registered on the EVDS portal, you fall into the vaccination queue. When it is your turn to receive the vaccination, you will receive a confirmation SMS stating the location of the designated vaccination site, as well as the specific time and date. Please remember to bring proof of your unique EVDS voucher, ID and medical aid card, if applicable.

I have medical aid. Should the cost of the vaccine be deducted from my medical aid savings?

I have medical aid. Should the cost of the vaccine be deducted from my medical aid savings?

The Council for Medical Schemes (CMS) has declared that the COVID-19 vaccine must be paid as a Prescribed Minimum Benefit (PMB). The cost of the vaccine and administration thereof is paid in full by your medical scheme and should not affect any of your scheme savings or day-to-day benefits. Please contact your medical scheme directly should you have a query regarding the payment of your vaccine.

How does the EVDS work?

How does the EVDS work?

For queries on the EVDS, please visit sacoronavirus.co.za/evds/tscs/

How do I register on the EVDS portal?

How do I register on the EVDS portal?

Visit the EVDS portal and follow the instructions.

https://vaccine.enroll.health.gov.za/#/

 

What is required for registration?

1. Access to the internet on any device (smartphone, laptop, tablet, desktop computer, etc.)

2. Your ID number or Passport number (non-RSA), general contact information (your mobile number will be used as the primary mode of communication).

3. Information about your employment (primary employer and location of work)

4. Where relevant, your professional registration details and medical aid details are also requested.

5. With all information at hand, registration should take approximately 2-3 minutes in three easy steps.

 

Visit https://sacoronavirus.co.za/evds/ for more information.

What is vaccination?

What is vaccination?

A vaccination provides a safe and simple way for the immune system to build resistance against disease-causing germs. After being vaccinated, an individual will have a level of protection (or immunity), against that specific disease. Vaccines usually contain a part of the virus/bacteria in a weakened, live or killed state, and this will trigger a response from the immune system. It is important to be aware that vaccines do not cause disease. (NICD)

How do vaccines work?

How do vaccines work?

A vaccine prepares your immune system to recognise and combat viruses/bacteria. When your body is exposed, antibodies are naturally produced by the immune system to fight the disease. If the bacteria or virus reappears, the immune system will remember how to respond and be able to better fight the bacteria or virus. (NICD)

Does the vaccine provide immunity to COVID-19 infection?

Does the vaccine provide immunity to COVID-19 infection?

Individuals may still be at risk of contracting COVID-19 despite being vaccinated, although the symptoms will likely be milder in comparison to those who are not vaccinated. More evidence is required to confirm whether COVID-19 vaccines provide protection against asymptomatic or mild disease. Presently it remains unclear whether vaccinated individuals can still spread the disease to others, therefore caution is still required. (NICD)

 

How quickly could COVID-19 vaccines stop the pandemic?

How quickly could COVID-19 vaccines stop the pandemic?

There are a number of factors that will determine the impact of vaccines on the COVID-19 pandemic. These factors include the effectiveness of the vaccines, as well as how quickly they are approved, manufactured and delivered. The number of individuals who are vaccinated also plays a key role.

 

As with all vaccines, scientists generally anticipate that COVID-19 vaccines will not be 100% effective. The World Health Organisation (WHO) will help to ensure that any approved vaccines are as effective as they can be. It is important to continue to exercise COVID-19 prevention protocols:

 

- Wear a mask in public

- Continue to social distance

- Avoid crowds and confined spaces

- Have small gatherings outside

(NICD)

Must I still wear a mask and social distance after being vaccinated?

Must I still wear a mask and social distance after being vaccinated?

Yes. Those who are fully vaccinated should continue to wear masks and apply social distancing.

While vaccines prevent illness, more research is needed to determine if the vaccines also prevent transmission. Experts are concerned that vaccinated people may still become infected without symptoms, and subsequently spread it to others who have not been vaccinated yet.

 

Do I have to pay for the vaccine?

Do I have to pay for the vaccine?

No, the vaccine as well as administration of the vaccine is at no cost to the public. For those covered by medical aid, the cost of the vaccine and administration will be covered by their medical schemes at the point of vaccination. Those without medical aid will be funded by government and the vaccination will be free at the point of service. 

 No administration fee will be charged to the public at the point of vaccination. (NICD)

 

How will the COVID-19 vaccine be rolled out?

How will the COVID-19 vaccine be rolled out?

The vaccine will be rolled out in a three-phase approach which begins with the most vulnerable in our population.

The National Department of Health will send out notifications when the various groups of people can register for vaccinations.
(NICD)

 

How many vaccination sites will Clicks rollout?

How many vaccination sites will Clicks rollout?

Currently, we are vaccinating at 60 Clicks vaccination sites. We plan to expand our current vaccination sites to 300 pharmacies over a period of time.

Clicks vaccination sites 

What must I do when I arrive for my vaccination?

What must I do when I arrive for my vaccination?

Once registered on the EVDS portal, you will receive an SMS from the National Department of Health, which outlines the time of your vaccination appointment, where you will receive your vaccination, as well as your unique vaccination voucher.

Proceed to the pharmacy counter and ensure that you have your proof of registration on EVDS, ID and medical aid details (where applicable) and provide consent to receive your vaccination. 

Proceed to the vaccination area in-store where a qualified healthcare practitioner will administer your vaccine. For your safety, you will be monitored for a short time.

Your records will be updated to indicate your vaccination status.

A vaccination assistant will be standing by to assist you.

Can I get vaccinated if I am pregnant?

Can I get vaccinated if I am pregnant?

If you are pregnant, you can receive a COVID-19 vaccine. Getting a COVID-19 vaccine during pregnancy can protect you from severe illness as a result of COVID-19. (CDC)

Pregnant and breasting women should consult with their healthcare provider before receiving the COVID-19 vaccination. 

I am afraid of needles, what do I do?

I am afraid of needles, what do I do?

Inform the vaccinator that you have a fear of needles. Your Clicks healthcare professional is well trained and aware of the techniques to minimise the fear and pain at time of vaccination.

What safety measures will Clicks take when administering the vaccine?

What safety measures will Clicks take when administering the vaccine?

We understand that safety is of utmost importance to our customers. All Clicks healthcare professionals follow stringent safety precautions, utilising personal protective equipment to ensure your safety, and will maintain social distancing where possible. Please wear your mask and sanitise before entering the Clicks vaccination site.

What if I feel ill on the day of my vaccination?

What if I feel ill on the day of my vaccination?

It is not advisable to get vaccinated if you feel ill. Please call the vaccination site and inform the healthcare professional that you are not feeling well and they will guide you on how to reschedule.

How many doses will be required?

How many doses will be required?

The Pfizer vaccine requires that you have two injections, 6 weeks (42 days) apart. You should get your second injection even if you have side effects after the first shot.  The Johnson & Johnson vaccine requires a single injection.

The vaccine received is dependent on the stock supplied by the Department of Health and is subject to change dependant on availability.
(CDC)

Can I buy the COVID-19 vaccine and vaccinate myself?

Can I buy the COVID-19 vaccine and vaccinate myself?

No. This option is not available as all COVID-19 vaccines is supplied by the National Department of Health and assigned to facilities based on number of people registered to receive the vaccination.

Which COVID-19 vaccine will I get?

Which COVID-19 vaccine will I get?

The vaccine received is dependant on stock availability at the time of your appointment.

Can someone accompany me for my vaccination appointment?

Can someone accompany me for my vaccination appointment?

In cases where a patient needs assistance due to any form of disability they can have someone accompanying them. However, for safety precautions, we are limited in the number of people who are allowed in the vaccination area.

Where on my body will I receive the vaccination?

Where on my body will I receive the vaccination?

You will receive the vaccine injection in your upper arm. 

Can I get the COVID-19 vaccine at the same time as another vaccine?

Can I get the COVID-19 vaccine at the same time as another vaccine?

Wait at least 14 days before getting any other vaccine, including a flu or shingles vaccine, when receiving your COVID-19 vaccine first. If you get another vaccine first, wait at least 14 days before getting your COVID-19 vaccine. If a COVID-19 vaccine is inadvertently given within 14 days of another vaccine, you do not need to restart the COVID-19 vaccine series. You should still complete the series on schedule. (CDC)

Is the vaccine safe?

Is the vaccine safe?

Before a vaccine can be introduced into the population, it must go through stringent testing and clinical trials, where it is administered and monitored in groups of volunteers. Once a vaccine is proven to be safe and effective, it is approved by national regulators, manufactured to exacting standards, and distributed. (NICD)

Does the COVID-19 vaccine have side effects?

Does the COVID-19 vaccine have side effects?

You may have some side effects, which are normal signs that your body is building protection. These side effects may affect your ability to do daily activities, but they should go away in a few days. Some people have no side effects.

Talk to your Clicks pharmacist about taking over-the-counter medicine for any pain and discomfort you may experience after getting vaccinated. It is not recommended that you take these medicines before vaccination for the purpose of trying to prevent side effects.

Does the vaccine give me COVID-19

Does the vaccine give me COVID-19

COVID-19 vaccines teach our immune systems how to recognise and fight the virus that causes COVID-19. Sometimes this process can cause symptoms, such as a fever. These symptoms are normal and are signs that the body is building protection against the virus that causes COVID-19. (CDC)

How are the COVID-19 vaccines approved for use in South Africa?

How are the COVID-19 vaccines approved for use in South Africa?

Before a vaccine can be distributed, the South African Health Products Regulatory Authority (SAHPRA) must assess the safety, efficacy and quality of the vaccine. SAHPRA has committed to the expeditious evaluation of these vaccines through various mechanisms, shortening the timeframe it usually takes to approve a product. (NICD)

 
What is herd immunity?

What is herd immunity?

When a person gets vaccinated against a disease, their risk of infection is also reduced, so they are less likely to spread the disease to others. As more people in a community get vaccinated, fewer people remain vulnerable and there is less possibility for passing the virus on from person to person. Lowering the possibility for a virus to circulate in the community protects those who cannot be vaccinated due to other serious health conditions from the disease targeted by the vaccine. This is know as “herd immunity.”
(gov.za)

When to call the doctor after you have received you vaccine?

When to call the doctor after you have received you vaccine?

In most cases, discomfort from fever or pain is normal. Contact your doctor or healthcare provider:

· If the redness or tenderness where you got the shot increases after 24 hours.

· If your side effects are worrying you or do not seem to be going away after a few days.

 
Helpful tips to reduce discomfort after your vaccination

Helpful tips to reduce discomfort after your vaccination

If you have pain or discomfort, talk to your doctor about taking over-the-counter medicine, such as ibuprofen, aspirin, antihistamines, or acetaminophen, for any pain and discomfort you may experience after getting vaccinated. You can take these medications to relieve post-vaccination side effects if you have no other medical reasons that prevent you from taking these medications normally. It is not recommended you take these medicines before vaccination for the purpose of trying to prevent side effects, because it is not known how these medications may impact how well the vaccine works.