Pargo is a courier company that use Clicks as a collection point for customers.
PARGO FAQ
Can I purchase Clicks products from Pargo?
No, Pargo doesn’t deliver Clicks parcels
Who do I phone if my Pargo order is incorrect?
All Pargo questions must be directed to the Pargo call centre. Please send an email to [email protected] or call Pargo on 021 447 3636
The Clicks call centre will not be able to assist with Pargo orders
Where do I collect my Pargo parcel in the Clicks store?
You can report to the Clicks Customer Care counter. A Clicks staff member will assist
How will Clicks know about my parcel?
Inform the staff member at the customer care counter that you are there to collect your Pargo parcel
What do I need to collect my Pargo parcel?
You need to present your PIN number that you received via SMS from Pargo
What if I am not happy with the content of my parcel?
Contact the Pargo call centre. They will guide you on what to do
Can I return my unwanted parcel to any Clicks store?
Yes, but first contact the Pargo call centre to inform them of your return.
Clicks will not accept your parcel if you have not notified Pargo
Can I get a refund for my unwanted Pargo parcel at a Clicks store?
No, Clicks doesn’t stock any content of the Pargo parcels.
So you cannot get a refund or exchange anything at a Clikcs store
Please contact the Pargo call centre
Help topics
Any more questions?
Use our contact page, or call our Customer Service Centre on 0860 254 257
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